The average call is about 50 seconds in South Africa - made up of a few long calls and many short ones. So the average loss is much greater than 10 secs. "I'm leaving....I'm waiting...I'll be there just now...etc"
Rule 1. Per second packages are almost always much better value.
If you are paying per minute (or the first minute) then multiply the published rate by 1.7
e.g. a 240 minutes package charges R2.35 peak. So the effective rate is about R4.00 a minute if you worked it out on average seconds used.
Or another way to look at it is that if you added up all the seconds used in the 240, you'd average out at about 145 minutes. And the monthly charge of R430 means you are really paying about R3 for the average included minute. If you chose a package that charged you about R1.90 per minute on a per second basis, your spend would be R275, which means you are paying R155 per month for the free phone (R3720 over 24 months). And that's assuming you don't pay more than your monthly R430.